Support

We're here to help.

Kosmokin is coming soon to iPhone and Android. For help with the app, questions about your account or data, or to report a problem, email [email protected]. We aim to reply within two business days (Sydney time).

Privacy and data requests

To ask what we hold about you, or to have it corrected or deleted, email [email protected]. You will also be able to export your family tree and delete your account from the app's Settings.

AI portraits

AI portraits are created only when you ask, after you confirm permission for each person, and are always labelled as AI-generated. If an AI image of you or a relative concerns you, email [email protected] and we'll help.

About us

Kosmokin is made by The Pet WellBeing Company Pty Ltd, Sydney, Australia.